Communication between residents and the mine is vitally important. There are excellent resources available for residents wanting to understand the various aspects of mining and links to a number of those are included here for your convenience. In addition, residents have access to the various forms of communication as described below.

Property Subsidence Management Plans

A Property Subsidence Management Plan (PSMP) is a document developed by Mandalong Mine in consultation with individual landowners who are to be affected by subsidence. The PSMP details the expected subsidence at an individual property, the expected effects of this subsidence on the land, buildings and other property features and details the strategies for mitigation or repair of any subsidence effects.

The PSMP also includes information on mining legislation, the approvals process, as well as the roles and responsibilities of Mandalong Mine, Government agencies, the Mine Subsidence Board (MSB) and the landowner.  Each PSMP also includes a document that provides an overview of private landowner rights under the relevant legislation that Mandalong Mine operates within.  In addition, Mandalong Mine provides upfront funds for landowners to obtain independent legal advice on the development of their PSMP.

Once completed, the PSMP is included in the SMP application for review by the NSW Trade & Investment – Division of Resources & Energy (DRE) to ensure that the Mine meets its obligations in developing the PSMP with each private landowner.

A full description of the PSMP process is included in the Mandalong Mine Landowner Communication and Consultation Plan

Direct Consultation

Following receipt of the PSMP, direct consultation between a resident and Centennial should cover any aspect of concern including matters to do with subsidence and compensation.

Residents have access to the MCA Mining Subcommittee for guidance during this process. Talking to those people who have already gone through the process can be very helpful.

If communication breaks down residents have access to the Independent Panel.

In accordance with consent condition 38, the NSW Department of Planning and Infrastructure has established an Independent Panel of experts to address any technical matters on subsidence, impacts on agriculture or other land uses for which you may require advice. Prof Jim Galvin is the subsidence expert on this panel. Requests for review of subsidence matters by Prof Galvin can be made via Howard Reed, Manager Mining and Extractive Industries of the Department of Planning and Infrastructure.


Centennial Mailbox

Centennial produces a newsletter Mandalong Mailbox, which they post to all Mandalong residents, twice a year.


Centennial Reports and Planning Documents

Centennial Coal produces many reports and planning documents all of which are available on their website.

As these reports are released residents are advised via the Mandalong News Updates. The documents can then be obtained from the Centennial Coal Mandalong website.There are many documents and reports categorised into the following sections:


Development and Environment Approvals

Reports in this category relate to mine operation and licence conditions. This is where you will find the Consolidated Conditions of Consent, the document that dictates the conditions which the mine must adhere to.

Environment Management Plans 

Reports and Plans in this section cover flora and fauna, water, wetlands, coal mine particulate matter, air quality, noise monitoring and Aboriginal cultural heritage. An Environmental Management Plan is produced for each block of longwalls. The Mandalong Mine Land Management Plan, released annually in June, details the management of Centennial owned properties. 
This section also contains the Mining Operation Plan and the Pollution Incident Response Management Plan.

Subsidence Management Plans 

Reports and plans in this section include:
Longwall End of Panel Reports, issued approximately every six months.
Subsidence Management Reports, issued every 4 months   Jan-April, May- Aug, Sept-Dec.
Subsidence Status Management Reports, issued approximately every six months

Community Consultation

This section is where you will find:

Minutes of CCC Meetings.  There are usually three meetings per year: Feb, June and Oct. These minutes include the Pre-meeting Report which summarises most aspects of mining activity, community contacts and complaints etc. for the past 4 months, as well as the slides used by Centennial in their presentation at the meeting.

Mandalong Mailbox Newsletters, usually two per year.

Stakeholder Engagement Plan. This important document is called The Mandalong Landowner Community Consultation Plan 2012

Environmental Management Reports  

The Annual Environmental Management Report is a comprehensive document that reports on all mining activities (including reporting against their statutory requirements for the past 12 months), and what is planned for the next 12 months.   It has copies of the environmental reports including the wetlands, mine plan maps, subsidence, complaints, etc.

Independent Environmental Audit
The Independent Environmental Audit is an independent assessment of the environmental performance of the mine and its compliance to all requirements. This report is a component of each mining approval.

Environmental Monitoring Data
Monthly Environmental Monitoring Reports, required by the Environmental Protection Licences and Approvals, provide the community with information of the performance of environmental controls.


Mandalong Community Association Meetings

The Mandalong Community Association holds three General Meetings a year and an AGM. The meeting are usually held 3 weeks following the CCC meetings so that issues arising from that meeting can be discussed.
MCA General Meeting dates and venues are announced via the emailed MCA News Updates. 


MCA Mining Subcommittee

The MCA Mining Subcommittee provides mining information and liaison with members of the community wishing to discuss effects of mining in relation to their situation. It assists residents through the direct communication and negotiation process with Centennial and advises on appropriate resources and expert consultants if required.


MCA News Updates

The MCA keeps residents up-to-date with the latest news concerning the area via a regularly published email, the Mandalong News Update. The News Updates contain diary dates for meetings and events, agendas and minutes of MCA meetings, special announcements on matters of interest to the community, mining matters, environmental concerns and news of social and informational events.


Community Consultative Committee   

Community Consultative Committees (CCCs) are a requirement for all new mines under the conditions of approval granted by the Minister for Planning and Infrastructure.

The purpose of the CCC is to provide a forum for open discussion between representatives of the Company, the community, the City Council and other stakeholders on issues directly relating to the mine’s operations, environmental performance and community relations and to keep the community informed on these matters.

After 12 months of consultation and the call for submissions new Guidelines for the operation of Community Consultative Commmittees came into effect in Nov 2016.  The new Guidelines can be found at:

The Mandalong Community Association is represented by Angela Besant, Tracey Corkery and Mick Astles.
The Independent Chairperson, appointed by the Director General, is Margaret MacDonald-Hill.

Meetings are held three times a year at the Mandalong office of Centennial Coal. Upcoming meetings are announced via the Mandalong News Updates and residents are invited to address concerns to any of the community representatives at least two weeks prior to the meeting. This time frame allows for Centennial to address in their meeting reports.

The CCC meetings are not public meetings but Mandalong residents may be invited to attend as an observer with the prior approval of the Chair.

The meeting proceedings are reported via a Pre-reading report, Documents and the Power-point slides presented at the meetings and the Minutes. These are made available on the Centennial web site approximately two weeks after the meeting.

For further information on CCCs go to the NSW Dept of Planning